Terms and Conditions

For policy or safety enquiries, please call 07713 246538 or email kelly@littlebearwoods.co.uk

Terms and Conditions

All equipment used in sessions is supplied by Little Bear woods. It will be regularly checked for health and safety reasons and cleaned after every session.  Customers must not bring their own equipment unless specific to a child’s needs.

Sessions need to be booked and paid in advance and refunds will not be offered if customers cannot make the session. If the customer contacts Little Bear Woods in advance the session leader will do their best to find an alternative session for the customer. Customers must book in advance as details of the children are needed and numbers will be a maximum of 15 children.

Every effort is made to ensure that our sessions will run as advertised. However, Little Bear Woods reserves the right to alter the session without notice due to needs of the children present or weather conditions. This also applies to the cancellation of sessions if extreme weather conditions or illness of staff occurs. Customers would be offered a full refund or alternative session in these circumstances.

All litter bought into the forest must also be taken home. There will be a small bin in the toilet. The Little Bear Woods ethos is to respect the environment and to teach this to our ‘Little Bears’ too.

Parking is in the allocated parking spaces marked out with logs. Cars must drive only on the gravel area as some areas without gravel can become wet and boggy. Little Bear Woods will not be held responsible for driving into areas that are not allocated parking. The parking area will be clear and easy to access.